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The Pixa support team is here to help you get the most out of Pixa Lab and Pixa WMS. Whether you have a quick question or need in-depth technical assistance, choose the channel that works best for you and expect a fast, knowledgeable response.

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Contact Channels

WhatsApp

Send a message to +90 533 573 3137 on WhatsApp for fast, conversational support. Ideal for quick questions and sharing screenshots.

Phone

Call 0850 241 89 78 to speak directly with a support specialist. Best for urgent issues that need real-time guidance.

Help Portal

Browse the self-service knowledge base at help.pixasoftware.com for articles, how-to guides, and video walkthroughs.

Schedule a Meeting

Book a screen-sharing session with a Pixa specialist to walk through your setup, ask questions, or plan a new integration together.

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Business Hours

Pixa’s support team operates during standard Turkish business hours (Monday–Friday). During these hours, you can expect a response to your enquiry within 1 hour across all contact channels. For messages sent outside business hours, the team will follow up first thing the next working day.
For the fastest response, have your account details and a brief description of your issue ready before you reach out — this helps the team resolve your request without unnecessary back-and-forth.

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Free Trial & Demo

Not yet a Pixa customer? You can explore Pixa Lab and Pixa WMS risk-free before making any commitment. Visit the demo request page to register your interest, and a member of the team will set up a personalized walkthrough tailored to your business.
Once you sign up, the Pixa onboarding team will personally guide you through your first integration setup — from connecting your marketplace accounts to configuring products and processing your first orders.